Question

my ice maker is spilling water although it still makes ice. the water freezes into large mounds of ice in the drawer.

Answers

4 answers

  1. Hi BJHattan,

    Thank you for reaching out today!

    Do you by chance have the make and model number of your refrigerator? This may be very helpful to our Sears Appliance Experts so that they may provided more detailed information geared towards you appliance.

    Please know I will be reaching out via email once a response has posted.

    Thank you!

    1. In response to SHC-WendyFD-2

      it is Model # 515822 Kenmore side by side thanks so much

    2. In response to SHC-WendyFD-2

      Thank you! I have forwarded on to our Sears Appliance Experts!

    3. In response to SHC-WendyFD-2

      Thanks for the question about your refrigerator and ice maker. The water flow is controlled by two things, the ice maker itself and the water inlet valve. Inspect the ice maker for cubes stuck and not ejected, this could cause an over flow. The water inlet valve is located on the back of yopur refrigerator where the water supply connects, the vlave may be closing slow and allowing too much water flow to the ice maker that only needs 4.5 oz per fill. You may need to call for a technician to come inspect the ice maker and valve if you are unable to determine the exact cause of your overflow issue.

      Ron H.

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