Question

My Kenmore firdge is none repairable. It has never worked properly and now does not work at all and is not reparable. I want my $3000.00 back.

Answers

2 answers

  1. Hello Frozenassets,

    We thank you for taking the time to let us know about this situation regarding your refrigerator. We would like to take the opportunity to have one of our personal case manager’s assist you with this matter. Please send the following information – contact #, screen name (Frozenassets), phone # used at time of purchase to smadvisor@searshc.com.

    Thank you,

    Dianne D.
    Social Media Moderator
    Social Media Support Team

  2. Hi there, Frozenassets! Welcome to MySears! I am sorry to hear your fridge has not worked properly since you have had it. I am going to escalate your complaint to the SearsCares team. They will be happy to discuss your options of resolution with you.

    A team member will reply right here in a bit requesting your contact information. Once a response is posted, I will let you know via email with a link back to this original thread.

    Thanks!

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