my Kenmore refrigerator sometimes stops making ice for weeks and then out of the blue starts making it again. Recently the water has stopped working and some of the food in the refrigerator is freezing.


2 answers

  1. When the both the icemaker and dispenser fail to receive any water, the most likely problem will be with the water valve. However, it could also be caused by low water pressure to the unit or a clogged water filter. If the food in the fridge section is freezing, it can be resolved many times by adjusting the controls to a warmer setting. When this is done, allow 24 hours for the unit to adjust. For more assistance, the complete model and serial number will be needed. If you would like to have a technician check this, you can call 1-800-469-4663 to schedule a tech to come out.

  2. How old is this refrigerator? Have you had a technician check out your refrigerator yet? It sounds like you might potentially have several issues going on. If you call 800 4 MY HOME, a Sears technician can inspect your refrigerator to determine what the issue is, what it would cost to fix, and you can choose to either repair or replace at that point.

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