Question

One Case Where Sears Did “Come Through”

It is good to see that there is still a glimmer of decency at Sears:
http://articles.chicagotribune.com/2010-11-04/business/ct-biz-1104-problem-stawick-20101104_1_snowblower-sears-master-protection-agreement
This story does however emphasis what I advocate ‘Buyer Beware’, never mind what the salesperson said, get it in writing and make sure you understand what the writing says!!

Answers

2 answers

  1. If the Problem Slovers hadn't gotten involved this guy would still be in the Sears runaround loop.

    1. In response to ServiceLocally

      Definitely agree with you, I did say 'glimmer of decency'. Should the story about the salesman be accurate it does not reflect very well on Sears. I can only see two possible reasons for the salesman's conduct, complete lack of business ethics or lack of proper training/experience/'product' knowledge. Can you think of any other reason he may have acted that way, assuming of course that the story is accurate?

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