One Case Where Sears Did “Come Through”

It is good to see that there is still a glimmer of decency at Sears:
This story does however emphasis what I advocate ‘Buyer Beware’, never mind what the salesperson said, get it in writing and make sure you understand what the writing says!!


2 answers

  1. If the Problem Slovers hadn't gotten involved this guy would still be in the Sears runaround loop.

    1. In response to ServiceLocally

      Definitely agree with you, I did say 'glimmer of decency'. Should the story about the salesman be accurate it does not reflect very well on Sears. I can only see two possible reasons for the salesman's conduct, complete lack of business ethics or lack of proper training/experience/'product' knowledge. Can you think of any other reason he may have acted that way, assuming of course that the story is accurate?