Question

ordered a seahawk rug supposed to be here by the 21st no tracking number..whats the * is up with that?

Answers

3 answers

  1. The following Government website may contain some useful information:
    http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre28.shtm

  2. js11111,
    My name is Liz and I am a member of the Sears Cares Escalations team. I am very sorry to hear on the mishap with your online order. I can see how frustrating it is to purchase online and not receive a tracking number for delivery. We would very much like to connect you with a dedicated case manager to further discuss your experience. At your convenience, please contact our office via email at smadvisor@searshc.com and a dedicated case manager will contact you directly. In the email, please provide a contact phone number and the phone number the order was purchased under (if different than the contact number) and we will call you directly. Also, in your email, please provide your (MySears) screen name (js11111) you used to post on this site, for reference to your issue. We do look forward to speaking with you soon. Thank, you Liz R. My Sears Social Media Moderator, Sears Social Media Support

  3. Hi js11111! Thanks for visiting the MySears Community today. We can have a SearsCares team member take a look at your order for you. Check back soon for a reply.

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