Resolution to Kenmore Dishwasher Model 665.13255K110. Gordon, Manager of Large Appliances at the Minnetonka, MN store has come to my rescue. He located both parts which should be delivered to my door in the next day or so. My thanks and compliments to Gordon.


2 answers

  1. This does not address the original complaint, including the fact that the customer, rather than receiving good service, only was taken care of after they had to spend time and effort escalating the issue. If I remember, in another thread, a Sears employee actually called and told him the parts were still delayed and there was not an expected date when they would arrive. If the customer had accepted this, they would still be waiting and washing the Thanksgiving and Christmas dishes by hand

  2. Wonderful news, Mastervln! We appreciate you coming back to let us know.

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