- Wheeling, IL
Shoe return policy, highly dissatisfied from the product. Can I get refund?
To Whom It May Concern:
I have recently ( 12/18/2013 bought GBX Ultra3 slip resistant shoes from Sears, located at 4730 W. Irving Park Rd, Chicago, Il 60641.
Check # 013805703417
The shoes are very comfortable and the upper part is very good.
But I have bought the shoes for work and I am working as a server and the rubber contacting the floor started wearing off right away. In less than 20 days the shoes were not anymore slip resistant. I think soon there will be holes on the soles. The problem is I think in the rubber.
At this moment if I go to the store they will say that the shoes are being used which is true but also I am very dissatisfied with this product.
Can you please tell me what is the return policy for this product and can I replace them with similar brand since I will never buy this brand again. They are just not made for restaurant work where the most of the customers for slip resistant shoes are.