- Oakdale, CT
So, I am told the HE front loaders only use 11.2 gallons of water. How in the world would that work to get your clothes clean?
Because my clothes were not coming clean and smelled terrible, a technician came out yesterday to check my Kenmore HE frontloader and stayed for about forty minutes. He said my machine is clean, running perfectly, and I am doing everything right as far as how I use it. He said the machine has no odor whatsoever. His only suggestion for the “stink” in my clothes is that the HE Frontloader only uses 11.2 gallons of water for an entire load. He told me I will never get that “downy fresh” smell again using this machine. There is nothing I can do about this, it is just the way it is. I can hardly believe that Kenmore/Sears would make a washing machine that does not clean your clothes. The tech said what I am smelling is “bacteria”. I am astounded and shocked and it is beyond awful that this product, which cost me over $600.00, does not get my clothes clean and this is supposed to be acceptable?? Now what? Any suggestions?