Question

Tried tracking an online purchase. The tracking number for UPS is bogus. How do I get a REAL tracking number?????????????????

Answers

2 answers

  1. Sdeals,

    How frustrating! We certainly understand your concern with your recent purchase. We apologize for any inconvenience this has caused you and would like to speak with you about it.
    At your convenience, please contact our office via email at smadvisor@searshc.com and a dedicated case manager will contact you directly. In the email, please provide a contact phone number and the phone number used at the time of purchase (if different than the contact phone number) and we will call you directly. Also, in your email, please provide your MySears screen name (Sdeals) you used to post on this site, for reference to your issue. We do look forward to speaking with you soon.

    Thank you,
    Zenaida M.
    MySears Community Moderator

  2. Hi sdeals! We can get you in touch with a SearsCares team member to look into your order for you. Check back on this thread shortly for a reply. They will do what they can to help.

See More