2 answers

  1. Hi,


    The SearsCares team has reached out to your case manager to update you on the status of your case. You should be hearing from your dedicated case manager soon.

    Thank you!

  2. Hi snshardy,

    I am not seeing a previous post by our SearsCares team in helping to resolve an issue for you within the MySears Community.

    If you can please check back periodically one of our SearsCares team members will be responding after escalating your case number for assistance.

    Thank you for coming in to get an update on your status!