3 answers

  1. Hi jweber, the electric chain saws have a free two year replacement warranty and a third year protection plan, I don't think they are serviceable. Some recent Craftsman electric models have a chain brake that is disengaged by pulling back the front hand guard. The brake would keep the saw from starting. Good luck.

      • San Jose, CA

    What is the long model number of the Craftsman electric chainsaw?

  2. Hi kyjweber! Looks like you can drop your saw off at the Jefferson Mall store in Louisville. Give a call at (502) 966-1198 for more information.

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