- Mattoon, IL
Where Do I email about the way i was WRONGED BY SEARS. I Already know where to post online to let everybody know.
Bought a tv at sears outlet website.LM6700 55 Cinema 3D Smart TV w/ 6 pairs of 3D glasses
Sears item# 71845
Mfr model# 55LM6700
Item Status: Canceled
Item Conditions: Reconditioned
Sales Check Number: 093222362606
Pick Up From ::
700 Broadway Ave E Ste 16
Mattoon, IL 61938-4617
They are closing them out and it shows on sears website none available in my mattoon illinois store and all others its not in stock. Go to pick it up and saleslady says the manager canceled it. Because it has a “smashed screen and not saleable” I said let me talk to him because the one i bought is a floor model and there it is, And all stores including mattoon show none in stock anywhere because they are closing them out. store manager comes out and tells me HE canceled it and “THAT FLOOR MODEL ONE IS NOT IT” Because HE KNOWS the one i bought is in back with “SMASHED” screen. I Said show me, So he brings me in back and points out the box for the LG ON THE FLOOR and says see there it is. I said how bad is it i may be able to fix it OH NO he says it would cost over 1000 dollars for new screen. I say let me looK at it anyway. I look and PROBLEM is is its a SHARP TV IN BOX NOT LG. HE lied or was just mistaken. I Tell him this later and say if it is a sharp will he sell me the LG that i bought and paid for (credit card was charged)now And HE SAYS “IM NOT SELLING MY FLOOR MODEL FOR THAT PRICE I COULD OF SOLD IT ANYTIME FOR THAT PRICE” What a bunch of Bull. I am not a FOOL. I purchase a lot of things on sears outlet at local store and most of the times they are surprised they have it or the price i purchased it for. They just didnt want to honor the price i bought it for so he canceled it. The way i see it is I BOUGHT IT MY CC CARD WAS CHARGED AND THEN HE CANCELED IT NOW IM OUT MY MONEY FOR AT LEAST 4 DAYS BECAUSE OF THEM CHARGING IT.
IT WAS BOUGHT BY ME AND I HAVE NO TV AND NO MONEY. If this is not straightened out I OR MY FAMILY AND EVERYBODY I CAN INFLUENCE WILL NEVER NEVER BUY FROM SEARS AGAIN PERIOD.