- Sebastian, FL
Who can I call to get my refund on an ordered product that was cancelled by Sears? I have tried for 3 weeks with customer service and all that they can tell me is that a case maanger is looking into it. however, in the meantime wait a few more days and see what happens. After 3 weeks, issuing a credit to my credit card should not be difficult, and if it is, at least let me know what the problem is.
I have made inquiries to customer service on 4 different occassions and each time the answer is always wait and the case manager will get back with me, which does not happen.