- Hernando, FL
Who is responsible for Craftsman Club coupon errors?
As much as I have problems with Sears.com, I still recommend Craftsman tools as a low-cost alternative to indutrial-grade tools. I also recommended the Craftsman Club to my co-workers, because of the two coupons you get for signing up. However, when they received their coupons, they all had the same errors. The “Lawn & Garden” coupon arrives already expired, and the “Tools” coupon registers in the Sears system actually as a “Lawn & Garden” coupon. I tried to help your business, but this sort of thing immediately pushes away new customers. Please don’t respond with info about contacting someone else, because I don’t have these newer coupons. Plus, it sounds idiotic to tell everyone that they have to contact customer service just to use a simple coupon at Sears.