- Alexandria, VA
Why, at 7 PM, am I still waiting for a washing machine repair scheduled to take place no later than 5 PM?
Called on Monday. Was told that earliest appointment was today, Thursday. Husband took a day off work. Repairman still hasn’t shown. We have 3-year-old twins and three dogs and do 2-3 loads per DAY, especially now, when we are selling our house. Wondering why exactly we spent the $300 on the five-year protection plan. When our d/w (purchased at a local appliance chain) broke, they had someone here for free the very next day, and he was on time.