- San Diego, CA
Why does everything I order with Sears Outlet arrive damaged and unsafe?
Cooktop, looked great then when it was installed it immediately cracked. Took 3 months to replace the glass and it cracked again before even being used! Still waiting to hear when/ if they’ll take it back and refund me! Then today I got a delivery of an oven and a microwave, high end products, both in perfect condition when they left the store. Delivery guys wouldn’t wait for me to open boxes – should have known by the way they were handling the items! The oven had shattered glass and the microwave looked like it had been dropped from a great height – several times!!