2 answers

  1. This would be very unusual for the dispenser reservoir to freeze because it's located inside the refrigerator door. This area is secluded with no air flow and would be very difficult to freeze. If the dispenser stops working occasionally, I would suspect it may be more of an electrical problem, such as a loose connection or maybe the dispenser switch may not be working properly. The water valve could also cause this problem. This can be a complicated do it yourself repair and I recommend calling for service. You can call 1-800-469-4663 to schedule a tech to come out.

  2. Hi 2929tj! Welcome to MySears! I am going to pass this question along to the Appliance Expert. I am sure he will be able to let you know why your water dispenser freezes, and give you a tip or two to help.

    He will post an answer right here in just a bit. Once he does, I will send you an email letting you know he has replied.


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