Why don’t you have more options in order to reset the account password, without having your account number handy. Seem backwards. Even the Customer Service person will not give the account number to you, even it you verify the account info with SS number! Backwards!


1 answer

  1. Hi HawaiiStan! What account password are you trying to reset? A Sears Card account or Shop Your Way? I hope you will take a second to let us know-we can be sure to forward your feedback on to the correct team.

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