- Hernando, FL
Why is the regular price for some “Hot Buy” items hidden from everyone?
For some “Hot Buy” items on the website, customer service has been unable to find the regular price. They usually tell me to “trust” them when they say that the item has been hugely discounted. Some go as far as telling me that the manufacturer has prohibited them from advertising the regular price. That seems especially odd for Craftsman products, because Sears owns the brand. How is the customer supposed to know how much they are saving for a “Hot Buy” when there is no mention of the regular price, or even the total savings in the shopping cart? Here’s one example: “Hot Buy” Item# 00936097000, Craftsman C3 Mechanics Drill and Impact Wrench Combo Kit $199.99 (as of July 10th).