- Belmont, MI
Why wont my fridge work? how do I file claim for spoiled food?Getting no where with sears.FED UP!!!!!
My Kenmore Elite model# 79572053111 had stopped working and get an error message on the front ER RF. Called sears and they had parts delivered to my house to fix. Tech came out Oct 16th to repair. Repaired and left. Later that day same error message came back. Called sears again and they said a tech would be back on the 17th of Oct from 1-5pm. I waited but he never showed up. My wife called sears that evening and told them what happened and that she had to be at work the next day but they echeduled the tech to come out on the 18th from 1-5pm but would give my wife a half hour window so she could get there. She was there from 1:05 until evening and no one showed up. Called sears again and they said tech showed up but no one was home.Called sears this morning and the soonest they can send someone out is Wednesday Oct 23rd. UNACCEPTABLE!!!!! I have spoiled food again and am getting nowhere with sears.How do I file claim for lost food? Why does it take so long to send a tech for work under protection agreement?