3 answers

      • San Jose, CA

    What products? How old? What went wrong? How did Sears let you down?

  1. I don't know. I do know that I have not set foot in a Sears store for several years, ever since I had to fight and get a vice president of the company involved just to get the Craftsman warranty honored.

  2. Hi Billh444! Hang in there! A SearsCares team member will step in to help on your original post here. They will do what they can to get your repair appointment expedited and be there to hear of the issues you had with your original service call.