5 answers

      • San Jose, CA

    And, EVERYONE should get monster big ratings on their Holiday hours CSAT's!

    Is there a way to force the CSAT beyond a 100 percent "10" rating?

  1. Hi mikemeade! Thanks for your question today. All associates will get time and a half for working a shift on Thanksgiving.

    1. In response to SHC-JulieK

      My view - For hourly paid (full time or part- time) it should be at least double time for being forced to work on a statutory holiday.

    2. In response to SHC-JulieK

      Sorry I omitted to include that another paid day off for full timers and a pro-rated day for part timers should also be given in lieu

    3. In response to SHC-JulieK

      Aside from time and a half, Full Time associates also get paid holiday as a "paid day off" even if they work.

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