Sears Protection Agreements
Product Information
Protection Agreements
Keep your purchase running like new for years to come with the Guaranteed BEST Protection. Enjoy the peace of mind that comes from having a plan that delivers what it promises.
Master Protection Agreements
A Sears Master Protection Agreement provides you with the Guaranteed BEST Coverage in the industry.
If it breaks, we'll fix it. You're covered for manufacturer's defects, normal wear & tear and cosmetic defects and you'll receive unlimited service and no deductibles or fees. Other plans cap service. Not Sears.
If we can't fix it, we'll deliver and install a new, comparable product. Guaranteed. Other plans give you a gift card for the depreciated value of your product. Not Sears. We give you a real replacement.
If we can't fix your kitchen or laundry appliance on our first service visit, we'll provide rental reimbursement up to $50 if your product is unusable.
Your benefits include:
WORRY-FREE COVERAGE
Unlimited service with no deductibles or service fees.
REPLACEMENT GUARANTEE
If we can't fix it, we'll deliver and install a new one.
ANNUAL PREVENTIVE MAINTENANCE
We'll take care of the small problems before they become big ones.
EXPERIENCED SERVICE TECHNICIANS
Sears technicians are trusted in millions of homes every year.
NO LEMON GUARANTEE
If your product needs more than three repairs in a year, we'll replace it.
FOOD LOSS REIMBURSEMENT
Receive money back for spoiled food if your refrigerator or freezer malfunctions.
These product categories are eligible for Master Protection Agreement coverage:
Repair Protection Agreements
A Sears Repair Protection Agreement provides you with the Guaranteed BEST Coverage in the industry.
If it breaks, we'll fix it. You're covered for manufacturer's defects and normal wear & tear and you'll receive unlimited service with no deductibles or fees. Other plans cap service. Not Sears.
If we can't fix it, we'll deliver a new product with comparable features. Guaranteed. Other plans give you a gift card for the depreciated value of your product. Not Sears. We give you a real replacement.
Your benefits include:
WORRY-FREE COVERAGE
Unlimited service with no deductibles or service fees.
REPLACEMENT GUARANTEE
If we can't fix it, we'll deliver a new one.
SERVICE PROMISE
If your riding mower or snow blower can't be fixed during our first home visit, we'll provide an allowance for lawn care or snow removal.
EXPERIENCED SERVICE TECHNICIANS
Sears technicians are trusted in millions of homes every year.
TECHNICAL ASSISTANCE BY PHONE
Expert advice from repair professionals.
SAVINGS ON CONSUMABLE PARTS
25% reimbursement on blades, filters and other consumables.
These product categories are eligible for Repair Protection Agreement coverage:
Your benefits include:
3-Year Replacement
3-year replacement coverage for Sears brands (Kenmore & Craftsman)
2-Year Replacement
2-year replacement coverage on non-Sears brands
Gift Card
Full purchase price given in a gift card for broken items
No Hassle Claims
No hassle refund claims by calling or visiting our Web site
These product categories are eligible for Sears PurchaseProtect coverage:
Master and Repair Protection Agreements
Master and Repair Protection Agreements can be renewed and transferred to a new owner. Call 1-888-203-9631 for more information or to schedule service.
Some limitations and exclusions apply. See the Terms & Conditions of the Sears Master and Repair Protection Agreements.
Sears Purchase Protect
For more information or to make a claim, visit www.searspurchaseprotect.com or call 1-800-573-1088.
Some limitations and exclusions apply. See the Terms & Conditions for Sears Purchase Protect.