PLEASE NOTE: All our Products come with a warranty. New products have a 1 -5 years warranty and refurbished items have a 90 days warranty.
- Returns must be within 30 days from the delivery date - Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase; and a new replacement will be sent to the customer to correct the order.
- A 15% processing/restocking fee is charged for mattresses, foundations, assembled/upholstered indoor furniture, water heaters & built-in home appliances.
- A 15% processing/restocking fee is charged for assembled/upholstered indoor furniture. Restocking fees do not apply when item is returned as defective or because incorrect product was delivered. - To avoid a 15% restocking fee on consumer electronics, patio furniture, gazebos, canopies, pergolas, air conditioners, dehumidifiers, space heaters & grills, these items must be returned unused & with the original box, product packaging, accessories & parts.
Restocking fees do not apply when item is returned as defective or because incorrect product was delivered. - Any items returned damaged and unable to be used, will not be accepted for a return.
For assistance returning an order please email
[email protected] or call 8779068687.