100% satisfaction with your purchase is our goal! If you are not satisfied with your purchase, please contact us via e-mail at [email protected] and a Return Authorization Number will be issued. Please return the item with the Return Authorization Number we have provided and a refund will be granted upon receipt of the return. Refunds will not be granted on items returned without a Return Authorization Number. The item must be returned no later then 30 days after receiving delivery. All returned items must be received in the same condition as they were shipped with all parts and retail packaging. Refunds will not be issued for new items returned in used condition. Shipping charges are not refundable.