30 days unmodified return policy
If you are not 100% satisfied with your order, we will be happy to authorize a return for any unused and unmodified items purchased within 30 days. Modified product return policy
If you have modified your part and something goes wrong or you aren’t satisfied with your item, please write us reporting this issue and our fantastic team of dedicated technicians can help trouble shoot and offer advice. In the event that something is determined to be a bad manage by user you can return within 30 days and you refund would be apply a restocking fee 20%
Damaged in Shipment Please email
[email protected] right away. Include a description of the damages and pictures of the damaged items/packaging. This information is very helpful to us in assessing how we package our orders and helps prevent similar problems in the future. Replacements will be arranged with Customer Service as needed.
General Return Guidelines All RMAs must be authorized with us prior to sending any returns back.
Returns must include any accessories, documentation, etc. included with the product. Your return may be denied if incomplete or damaged. Please do not remove, desolder, or otherwise modify any connected items before contacting Tech Support. We are here to help!
Eligibility for return of modified items is determined on a case-by-case basis; we can not guarantee eligibility for modified items. Returns may take up to 3 days to process, not including transit times.
Replacement orders can not be modified to include different or additional parts. Creativedinoshop will pay/refund return shipping charges if the damage is found to be related to a manufacture error.
Returns for orders older than 30 days are denied. In the event that your return is not received in restockable condition, we reserve the right deny your return, or change your refund method to store credit only. This is determined on a case-by-case basis.
For best service and lowest risk of loss/damage to your return, we suggest that it is sent via a trackable shipping method such as USPS Ground or FedEx Ground. Lost packages that are sent via non tracked methods are not guaranteed. No returns should be sent without envelope package or box. The mail system uses rollers to sort the flat packages and crush/damage the items in transit. Please use a box or reinforced padded mailer at a minimum.
Non Returnable Items We apologize that there is a small selection of products that we can not offer a return on. This list includes
Opened and use Tempered Glass Protector of Cell Phones Card Memory for cell Phones
Headphones used