Hi! Thanks for your interest in Charmyposh.com and welcome! We know how much trust you’re placing in us when you order shoes online. I hope our story below helps you get a sense of where we came from and what we’re all about. CharmyPosh is a fashion brand for women who want modern, functional, considered design. CharmyPosh created a new way to spoil women who love fashion and lust after shoes, because we believe style is a way of life, deeply personal, and should always be fun. Customer satisfaction is our #1 priority. You will not be disappointed with our everyday low prices. Low cost "Free Exchange Policy.” 30 Day Return/Exchange Policy. Your order is 100% secure. Once you enter our checkout page, you are on a secure server, using what is called SSL (secure socket layer) technology. Your privacy is extremely important to us. We never share your information with third parties.