For Simple Returns...
Simply need to return an item for a refund? ​​Include a Copy of your Invoice and Ship Back to...

Electric Vac Returns 21 Short Dr
Spring Brook Twp, PA 18444 Refunds are Accepted within 30 days of you Receiving the Package. Full Refunds Will Be Issued for Items Returned in the Same Condition they Were Shipped. Return Shipping is the Buyer's Responsibility for Items Sold as Described in the Title and Description. Please Allow 1 to 2 Business Days for Refunds to Be Issued.
​ All Other Problems...
Please contact us with any questions, comments or concerns through the Contact Us Page. ​Please allow one (1) to two (2) days for a response. We encourage communication and will address any issues ASAP.

Larger returned items or cancellations, normally $50.00 or over, will be subject to a 15% restocking fee depending on damage, dates and other factors.

D.O.A., defective or "Not As Described" items can and will be refunded or exchanged. Please contact us within thirty (30) days of receiving the item(s).
Please allow a 24 hour inspection period where the item will be inspected for non-functionality. If the item is working properly after inspection we will work with you to return the item to you at your expense or issue a refund with a 15% - 50% restocking fee depending on damage, dates and other factors.

​Please Note: Duties, taxes and any custom charges are not included in the total cost of the item. Refunds will be
issued minus duties, taxes or any additional charges. Return shipping is the buyers responsibility, unless otherwise discussed.