Customer Service Department Hours of Operation: Monday-Thursday between 9-5 EST, and Friday between 9-4 EST Our company, a1supply . is a privately held direct marketing retailer, and our management shares more than 30 years of experience in the direct marketing and consumer goods industries. We are a member of the Better Business Bureau. Our vision is to engender and satisfy the loyal customer who know exactly what they want, when they want it and how they like it. Our vision includes hands-on customer service making sure each and every customer is treated royally -- completely taken care of to his or her satisfaction. After years of research and study, the company has developed a unique marketplace for the discriminating shopper, and is prepared to offer our customer special merchandise at the exact moment that they are most prepared to buy. This all encompassing marketplace is an incredible vehicle for satisfying a select segment of consumers who are looking for Quality and Value, and who are loyal to our brand name.