Please make sure to return the item in original, unopened condition using a return method that provides you with a tracking number, so you can verify its status. The shipment and the refund process may take up to 7~10 business days after the carrier receives the returned item.

We have a 30-day return policy for product returns to our warehouse. To process your return and refund request effectively, please kindly message us prior to your return and we can follow up on your request closely. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return:

The original ship-to name and address of the product The original product so it can be inspected by our quality control team. Please do not throw the item away.
There are certain situations where only partial refunds are granted (if applicable): Any item is not in its original condition, is damaged, or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery. We will follow Sears policies to carefully examine your returned package and process a refund accordingly.