When you order from Wholesale Connection, we fulfill and ship our own inventory. Any return is sent back to Wholesale Connection as well. We strive to maintain a return policy that is in line with that of all other major online retailers. If you are unsatisfied with your purchase within 30 days, please contact us by phone or email:

If you wish to return your product, Wholesale Connection will issue you a return shipping label. The cost of the label will be deducted from the return total, unless the reason for the return is a result from an error caused by Wholesale Connection or the product is defective or damaged. If you wish to ship the product back yourself, without a return label, please contact Wholesale Connection to get your RA number to put with your product. The product must be packaged back in its original packaging and in shippable condition and then affix the shipping label to the product. If it is possible and you choose to have us pick the package up from you, it is your responsibility to be available for the shipper. If you fail to do this, you may pass the time frame necessary to return your product and receive a refund. *Exceptions

Computers (laptops & desktops) New desktop, laptops, or tablets purchased from Wholesale Connection arrived in damaged condition, or is still in an unopened box can be returned for a full refund within 30 days of item delivery.

Any returned desktop, laptop or tablet that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering may result in the customer being charged a 15% restocking fee based on the condition of the product. Wholesale Connection requests all Computers and tablets be reset to factory setting and have all password / locks removed before being returned.

Camcorders, Digital Cameras, Video Game Hardware, and GPS Units, are subject to the same rules Watches All product packaging – including the box, warranty and any other paperwork must be returned with the product

Any items returned without original documentation will be rejected. Watches that have been resized, damaged, or otherwise altered will not be accepted for return.
Televisions If you aren't 100% satisfied with your TV purchase, you may return any new or like-new Television within 30 days for a refund. All returned items must be in their original box and include all the original packing material, manuals, and accessories.
o Wholesale Connection will accept your return; we just ask that you pay for return shipping. You'll also need to pack the TV in its original box with all original packing material, and accessories. If the TV was shipped via Freight delivery, we will arrange and schedule the pickup o It is always possible for a TV to be damaged in shipping, so we ask that you inspect the TV before signing, not just the box. Please refuse the delivery and contact us if you notice damage to the TV itself. All damage related claims must be reported within 48 hours of delivery. A replacement will be sent immediately after we are notified about the damage.
Appliances To return an Appliance shipped with Freight Delivery, the item should be in like-new condition. When the carrier comes to pick up the Appliance, they bring their own packaging materials.
In the event the Appliance arrives damaged, no return shipping cost will be incurred and an exchange or return will immediately be started Wholesale Connection requests that you inspect your Appliance for damage upon delivery and report any issue within 48 hours

Note: Wholesale Connection will not accept returns on products missing Serial Numbers and UPC’s **Return Shipping Costs

o If you return an item using a return shipping label we send to you via email (drop-off or pickup), and the reason for return is not a result of an Wholesale Connection error, the return shipping cost will be deducted from your refund. o If you receive a damaged product, please call or email us within 24-48 so that we may set up arrangements for return / exchange, as described above. No return shipping cost will be incurred in this event.

o Customer Refusals will result in the customer having to pay for the shipping cost to their residence and back to Wholesale Connection. If Wholesale Connection received a notice to cancel the order prior to shipping, you will not be charged any shipping fees. ***Restocking Fees Wholesale Connection reserves the right to charge restocking fees in situations outlined above. Whenever a product is returned and it is determined there is misuse, damage or neglect, based on the condition in which the product is received, a restocking fee will be determined. It is our hope we never have to apply this type of additional charge. Contact this seller Phone:1-888-257-7500