We will refund the purchase price for any UNUSED item within 30 days of the purchase date. To make a return, please ship the item back with a copy of your receipt. The customer is responsible for all shipping fees unless the mistake was ours. 15% restocking fees may apply, unless it is due to one of the following: Carrier damage; Defective product; Received incorrect product; Product was an extra item not ordered. However, we do value our customers and we want our customers to be happy with our products. If you have a complaint with one of our items, please let us know.