ConvenienceStore
ConvenienceStore
A Sears Marketplace Seller
About Seller
We are an online shopping mall with free membership, offering various products. We have a wide range of products that will fulfill all of our customers’ needs from Home items, Fitness Goods, Outdoor, Children Items, Pet Products, Business and Industrial, Health and Wellness, Office, Seasonal, Tools, Auto, Travel, etc. to everyday household items and much more. We know you don't have time to research the hundreds, no thousands of websites to find exactly what you're looking for. We've done your homework for you and have become experts in specialty products. Whether customers are experienced online shoppers, or have never tried it, we provide a great online shopping experience. We provide the highest quality service to our customers while acting in the most professional and courteous manner, conducting our business with genuine care and respect for the clients we serve. We aren't successful until you are 100% satisfied. Our commitments to you starts when we offer the widest selection of products available at the lowest price. Do you have more questions? Do not hesitate to contact us at any time. We also love to hear your feedback and suggestions to make our online store better. Please do not hesitate to contact us with any questions or concerns you may have. FOR MORE INFORMATION, PLEASE CONTACT US DIRECTLY. Customer Service Hours: Online Sale Open - 24 / 7 / 365 Monday - Friday (9:00 am to 5:00 pm PST) Contact Information: 818/392-8885 Email: [email protected]
Business Address
17412 Ventura Blvd, Ste 67
Encino , CA , 91316
US
All returned items must be new & unused in the original state with all tickets/tags attached, to be in an unworn/undamaged condition prior to be accepted for a refund or exchange.
Our liability is expressly limited to the replacement of its product, which applies only if the product is proven defective upon return to ConvenienceBoutique.com. This warranty is void if the product is modified, dismantled, altered, any parts were fixed or replaced by another party or if the item was damaged by the customer. No fees are applied if the merchandise received by a customer is proven to be damaged. If merchandise is returned that does not meet conditions of the 100% Satisfaction Guarantee, the return will be declined and the merchandise will be returned to you. Merchandise that is used or worn will not be accepted for refund or merchandise credit. RMA form MUST be requested within 14 calendar days from the date of original purchase. An item MUST be returned within 30 calendar days of original purchase.
* Shipping fees and Signature Confirmation are non-refundable * 15% restocking fee may apply (not applicable if a defective or incorrect item was delivered)
* Customer is responsible for all shipping costs incurred with returning the merchandise. * Personal Products, such as creams, lotions, etc. are final sales and may not be returned.
* Damage to home delivered products must be reported within 24 hours of delivery. PLEASE DO NOT RETURN ANY PRODUCTS WITHOUT CONTACTING US FIRST. WE WILL REFUSE ANY PACKAGES WITHOUT OUR “AUTHORIZED RETURN” FORM. IF YOU HAVE ANY PROBLEMS WITH THE ITEM, PLEASE EMAIL US SEVERAL PICTURES OF THE ITEM ALONG WITH THE DESCRIPTION TO [email protected]. WE DO NOT ACCEPT ANY VERBAL REQUESTS. IF WARRANTY SERVICE IS NECESSARY, THE CUSTOMER NEEDS TO PACK THE ITEM SECURELY AND SEND THE DAMAGED ITEM BACK TO US WITH THE “RETURN AUTHORIZATION FORM”, PROOF OF PURCHASE, AND INCLUDE A MONEY ORDER PAYABLE TO AZ Sales And Services LLC. THE AMOUNT WILL BE EMAILED TO YOU ALONG WITH THE “RETURN AUTHORIZATION FORM”.
ALL MISSING and DEFECTIVE PARTS MUST BE REQUESTED WITHIN 3 CALENDAR DAYS. The warranty does not apply to the following cases:
• Harm caused during delivery (ALL ITEMS ARE SHIPPED IN A PERFECT CONDITION) • Harm caused by unacceptable use
• Harm caused by misuse of the equipment • Harm caused by hit or fall
• Harm caused by moisture • Harm caused by higher power
NOTE: We advise customers NEVER to leave the tent/gazebo/etc. up in windy and/or otherwise bad weather conditions. This tent is meant for sun shade purposes and not for winter / rainy weather conditions. We are not responsible for damage due to these conditions. We have no control over your local weather, wind, or soil conditions: it is ultimately up to you to determine if your assembly and anchoring of this canopy is sufficient. UNCLAIMED/REFUSED PACKAGES:
Customers will incur additional charges if a refused or unclaimed item is sent back to our facility. Customers will be responsible for additional fees to reship the merchandise. Refund will be issued, minus 25% Restocking Fee and minus all Shipping fees "To and From". PACKAGE ARRIVED DAMAGED TO A CUSTOMER:
When you receive your package, please inspect your item carefully. If the package appears damaged, please complete the following steps: 1. Take a picture of the damage (box and item)
2. Send us an email to [email protected] immediately and attach the photos. 3. We will contact you directly with the next steps.
4. DO NOT THROW away the boxes or packaging materials, otherwise, your claim will not be honored by the Shipping Company. We are not directly liable for any loss, theft, or damages, during delivery. Please be patient as we have to claim the damage with the shipping courier and send you the parts or replacement.
We recommend that all returns be sent with a traceable carrier such as USPS, UPS or FedEx. Keep the Return Tracking Number from the package you are returning to ensure that the package is returned to our warehouse. Once the package has been shipped, please email us the Tracking number. We do not accept C.O.D. deliveries. Repack all items very well in the original package. PLEASE NOTE:
1) For all furniture items we will replace any parts that are damaged but the item may not be returned if you changed your mind. 2) We will not accept returns on any personal items that have been opened.
RETURN PACKAGES: Products should be returned in their original packaging as much as possible. Outside the box, write your RMA number and your return address. Inside, include your printed RMA slip and/or contact information, order number, and reason for return. We recommend you choose a shipping method that is trackable.
Contact Seller:
What is Sears Marketplace?  Learn more
Sears Marketplace is our community of online sellers who offer an assortment of unique and popular brands right here on Sears.com
Our Marketplace Guarantee  Learn more
All marketplace sales are backed by our Sears Marketplace Guarantee. Get the product you ordered, when you expect it, or get your money back. Original shipping cost included. Limitations apply.
Contact Sears Marketplace:
ConvenienceStore
ConvenienceStore
A Sears Marketplace seller
We are an online shopping mall with free membership, offering various products. We have a wide range of products that will fulfill all of our customers’ needs from Home items, Fitness Goods, Outdoor, Children Items, Pet Products, Business and Industrial, Health and Wellness, Office, Seasonal, Tools, Auto, Travel, etc. to everyday household items and much more.

We know you don't have time to research the hundreds, no thousands of websites to find exactly what you're looking for. We've done your homework for you and have become experts in specialty products. Whether customers are experienced online shoppers, or have never tried it, we provide a great online shopping experience.

We provide the highest quality service to our customers while acting in the most professional and courteous manner, conducting our business with genuine care and respect for the clients we serve. We aren't successful until you are 100% satisfied. Our commitments to you starts when we offer the widest selection of products available at the lowest price.

Do you have more questions? Do not hesitate to contact us at any time. We also love to hear your feedback and suggestions to make our online store better. Please do not hesitate to contact us with any questions or concerns you may have.

FOR MORE INFORMATION, PLEASE CONTACT US DIRECTLY.

Customer Service Hours:
Online Sale Open - 24 / 7 / 365
Monday - Friday (9:00 am to 5:00 pm PST)
Contact Information: 818/392-8885
Email: [email protected]
Address: 17412 Ventura Blvd, Ste 67 Encino, CA US 91316

What is Sears Marketplace?


Sears Marketplace is our community of online sellers who offer an assortment of unique and popular brands right here on Sears.com

learn more

Our Marketplace Guarantee


Get the product you ordered, when you expect it, or get your money back. Original shipping cost included. Limitations apply.

learn more

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ConvenienceStore 311 results

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