Our Return Policy:

If you're not completely satisfied with your LUVVITT product, you may return it within 30 days of your purchase for a refund. The costs you may be responsible for regarding returns include:
- Postage for mailing back your old product - Up to 15% restocking fee on all items may apply if the product is opened or used. -Where to return the product?
You may return the products to: LUVVITT LLC
Order # 4125 218th St.
Bayside, NY 11361 Please make sure to return your product with method that includes a tracking number. The seller is not responsible for lost items in transit.

-How long does it take to receive the refund? Once we receive your return please allow us 5-7 business days to process your refund. Please note that it may take an additional few business days for you to receive your refund through your bank if you have used a credit card.

Our Satisfaction Guarantee If you're not completely satisfied with your LUVVITT product, you may return it within 30 days of your purchase for a refund. Our Warranty
All our products come with a warranty if purchased from us or our authorized re-sellers. Some of our products carry a Lifetime Warranty which would be mentioned on your order receipt confirmation. Our warranty covers breaks, cracks or chips to your case/cover that is a result of accidental drops and falls as well as any problems with your case related to manufacturing. How to Make a Warranty Claim
In case you need to make a claim, you can email us along with your order number, photo of your damaged product and a brief description of the issue. Some of the things not covered by our warranty?

- Our warranty does not cover damages to your phone/device and only applies to your case/cover. It is recommended to purchase an insurance policy for your device from your carrier/store as our warranty is not a substitute to an insurance. We do not accept any liabilities for damages to your device as the damage may be caused despite the case/cover depending on various circumstances that may not be in our control and not related to the case/cover. -Our Clearview case is a combination of hard (PC) and soft (TPU) plastic. It's normal for a TPU case (or the TPU part of the case) to discolor over time. This is the nature of all soft transparent and white colored cases due to the material. In fact, all cases have some level of discoloration but the clear and white shows the discoloration much easier. This is not specific to our cases but applies to all soft material cases in the market. The reason for discoloration is usually heat, direct sunlight, smoke and other environmental conditions.We use the highest grade German rubber material and use special coatings and solutions to prolong the clear look and avoid discoloration however eventually some discoloration may occur over time due to the nature of the product.

-On clear cases, the scratches or scuff marks are easily recognizable compared to a regular, non clear cases. Our case features a scratch-resistant coating but it's not scratch-proof (there is no scratch proof material). As the name implies, the scratch-resistant coating helps the case resist the scratches and scuff-marks but eventually it may get some scratches, however our case looks newer than any other clear case for much longer periods of time due to the coating. The coating also helps avoid deep scratches. If you ever use a different brand clear case you would most definitely see the difference.