At Shirin Diamonds, we stand behind each of our items, engagement rings, and fine jewelry products with a 30-Day Money-Back Guarantee. If you're not absolutely satisfied with your purchase, simply return it for a full refund of the purchase price or exchange, no questions asked. Please note, any altered, sized or personalized jewelry are non-returnable.

Return Instructions Follow the easy steps below to return a product: 1. Package Your Return
Package your purchased item and original accompanying materials that were shipped with the item (including the completed invoice, appraisal and diamond certificate, if applicable into a securely sealed shipping box. 2. Insure and Ship the Package
Insure and ship the item back to Shirin Diamonds at: Shirin D Center
542 Almeda Mall Houston, TX 77075

*A Pre-Paid Return Shipping label can be obtain per request with $5.95 fee deducted from the refund amount. If item received was damaged or defective, please email us at [email protected] within 30 days of the delivery date to receive a free prepaid return shipping label. *To help ensure the security of your valuable shipment, please do not write "Diamonds" on the label or on the outside of the box. Returns Process

Please ship return/s back within 30 days of the order delivery date. We will process you return within 24 - 48 hours of receiving the return. Please contact Sears customer support if you do not receive the credit back after 48 hours. Custom items and special orders cannot be returned.

Failure to follow these instructions will delay or prevent the processing of your return. If you have any questions about our return policy or procedure, please contact us at 855-910-8887 or email to [email protected]