We are committed to your satisfaction. All items are covered under the manufacturer original warranty. We offer a 30-day guarantee from date of invoice for all equipment, All returned items must be shipped in its original carton with blank warranted cards in order to receive proper credit or exchange. Parcels returned with missing parts or packaging inserts, such as warranty cards, rebates, or notes on the outside box, etc. will be subject to a 15% restocking fee. Returns of ink cartridges and other consumable products will not be accepted once it has been opened. Merchandise being returned for refund, repair, or exchange must be repacked properly insured and marked on the outside box with a Returned Merchandise Authorization issued by our return department you can contact them by email or by phone S&H is not refundable

If you are not happy with your order or it is defective, please send an email to [email protected] with the following information 1) Your order number
2) Date of purchase 3) Item purchased
4) Issue with order We respond with an RMA number within 24-48 hours.

Toll Free: 855-234-3250 Email: [email protected]

Hours: Monday-Thursday 10:00am-5:30pm EST
Friday 10:00am-12:00pm EST Saturday-Sunday Closed

"Thru Service We Grow"