Our goal: is to ensure your complete satisfaction with your purchase. If you are dissatisfied with your purchase, you can return it to us within 30 days of receipt. Returns can be refunded or exchanged. Shipping fees: are not refundable.
Free shipping: For orders that ship free the shipping cost will be deducted from the original purchase amount. For watches and other small items shipped domestically a standard fee of five dollars will be deducted. For larger items fees will vary based on weight and location. Claims: for damaged or missing items must be received within fourteen days of receipt of merchandise. For defective items, item will be exchanged upon receipt and confirmation of defect. After This time period please refer to the manufacture warranty where applicable.
Shipping Damage: If item arrives damaged due to shipping, keep all shipping cartons; and contact our customer service within three days of receipt of merchandise. Please read return instructions below.
•To return an item you must contact us, to obtain a return authorization. You can email
[email protected] or by call 1877-436-6988. •Place the original package into a shipping carton, and pack carefully.
•Include a copy of the invoice and the reason for the return. If defective, please specify the defect. •Please ship with a traceable method. We are not responsible for lost or damaged packages.
•All returned or exchanged items must be in mint and clean condition, with blank warranty card and manual. In the original box, Items in sealed packaging will not be accepted if opened.