iLiving USA is committed to bringing top quality alternative & supplemental heating products to our customers at factory direct pricing. The Dr. Heater infrared heaters and industrial heaters we supply are manufactured by the very same factory that supplies to major home appliance stores around the world. Therefore, these heaters are just as good as the major brands in the market but less expensive. Please contact us at our toll free number 800-317-1688 if you have any questions.